We're here to answer your security questions
Level 14, Suite 1402
187 Collins Street
Melbourne VIC 3000
Australia
Monday to Friday: 9:00 AM - 5:30 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed
We typically respond to all inquiries within one business day. For urgent security concerns, please include "URGENT" in your email subject line.
Yes, most of our consultation services can be conducted via video call. Physical audits and hands-on training workshops require in-person attendance.
Individual consultations typically have availability within 3-5 business days. Workshop and corporate training programs require 2-3 weeks advance booking.
We primarily serve clients across Victoria and New South Wales. Remote consultation services are available nationwide throughout Australia.
We maintain strict independence from financial institutions to avoid conflicts of interest. Our guidance serves account holders and businesses, not banking entities.
Our emergency response planning service includes post-incident guidance, but we cannot investigate fraud or recover lost funds. We help you understand next steps and prevent recurrence.
We accept bank transfers, credit cards, and business purchase orders. Payment is typically required before service delivery except for established corporate accounts.
Our location in Melbourne's financial district allows us to stay current with emerging fraud patterns affecting Australian banking customers. We regularly coordinate with security professionals and monitor local incident reports to ensure our training reflects actual threats in our region rather than generic international warnings.